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Missing my resource bundle package after promotion!
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daDericster Offline
Junior Member
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Posts: 1
Joined: Feb 2017
Post: #1
Missing my resource bundle package after promotion!
Hello,

I was recently promoted to Ensign from last status. I also bought a resource package from Supply section - containing 5x on tiberium, 5x crystals, 5x on energy, 5x on cash. I havent had a chance to use these up before the Ensign promotion on my player status. After promoted to Ensign, the gift boxes are gone! Is that a glitch cause I bought the bundle and cant use it. Fix please!! Dodgy
21-02-2017 07:30 PM
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gamerdruid Offline
Community Moderator
*****

Posts: 1,028
Joined: Jun 2012
Post: #2
RE: Missing my resource bundle package after promotion!
Go to the top of the resources page - there is an option to see crates for other levels of player that you possess. It should show up there. If not, then get back to us.

We can't do anything about purchase problems but pass them on, but we will do once it is determined that is what we're dealing with.

Disclaimer:

I am not an employee of EA/Envision and the views expressed are my own.

If I reply in any other language than English then it is a Google translation Smile
21-02-2017 07:44 PM
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